FAQ Customers

what is the concept of YDU?

The concept of YDU is giving new and emerging designers space to establish and develop.

 

We give designers the opportunity to rent a piece of the store and sell their clothes in consignment. We think that it’s important to have a space for those that don’t have dozens of selling points yet, and the benefit for you is that the collection is always fresh and unique. Many of the items are handmade and only produced in limited quantities.

what is the return policy?

If you changed your mind you can return it within 14 days. The items have to be in its original, unused, unaltered and unwashed condition. We also need the original tags and packaging.

 

The items can be exchanged for store credit, this credit does not have an expiration date.

how often does YDU get new items?

In general, we have two seasons per year (S/S and A/W). The designers are free to refresh and add new items as they are designing new things over time. This is unplanned, so do come by and check if new things are available.

 

New items will also be shared through our social media.

can i order items online?

At the moment, there is not an online shop.

 

However, if you have seen something you like, you can always reach out to us. If the item is in stock, it’s possible to order it by phone or email.

The concept of YDU has a focus on independent design. Always searching for new and emerging designers that want to establish and develop themselves.

At YDU you can shop for unique pieces with a story.

Contact Us

Keizersgracht 447, 1017 DK Amsterdam

(+31) 020 626 9191

store@ydu.design

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